{"title":"Shipping Information","description":"\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eShipping Information for Handmade Stories\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch4 dir=\"ltr\"\u003e\u003cspan\u003e1. Shipping Methods and Delivery Times\u003c\/span\u003e\u003c\/h4\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Handmade Stories, we offer a variety of shipping options to meet your needs:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eStandard Shipping\u003c\/span\u003e\u003cspan\u003e: Delivered within 5-7 business days.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eExpedited Shipping\u003c\/span\u003e\u003cspan\u003e: Delivered within 1-3 business days for faster delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 dir=\"ltr\"\u003e\u003cspan\u003e2. Shipping Costs\u003c\/span\u003e\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDomestic Orders\u003c\/span\u003e\u003cspan\u003e: Shipping costs are calculated based on package weight, dimensions, and destination.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFree Shipping\u003c\/span\u003e\u003cspan\u003e: Available in Victoria only.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInternational Orders\u003c\/span\u003e\u003cspan\u003e: Additional customs duties or taxes may apply, depending on the destination country\u003c\/span\u003e\u003cspan\u003e215\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 dir=\"ltr\"\u003e\u003cspan\u003e3. Order Processing and Handling\u003c\/span\u003e\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProcessing Time\u003c\/span\u003e\u003cspan\u003e: Orders are typically processed within 1-2 business days.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCut-off Time\u003c\/span\u003e\u003cspan\u003e: Orders placed before 12 PM (AEST) will be processed the same day. Orders placed after this time will be processed the next business day\u003c\/span\u003e\u003cspan\u003e15\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 dir=\"ltr\"\u003e\u003cspan\u003e4. Tracking Your Order\u003c\/span\u003e\u003c\/h4\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is shipped, you will receive a confirmation email with a tracking number. This allows you to monitor your package’s progress in real-time. Studies show that 70% of customers prefer tracking updates via email or SMS, ensuring transparency and peace of mind\u003c\/span\u003e\u003cspan\u003e2\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4 dir=\"ltr\"\u003e\u003cspan\u003e5. International Shipping Details\u003c\/span\u003e\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAvailable Countries\u003c\/span\u003e\u003cspan\u003e: We ship only in Australia. Please check our website for a full list of supported destinations.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCustoms and Duties\u003c\/span\u003e\u003cspan\u003e: International customers are responsible for any additional customs fees or taxes. These charges are not included in the shipping cost\u003c\/span\u003e\u003cspan\u003e15\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 dir=\"ltr\"\u003e\u003cspan\u003e6. Shipping Restrictions\u003c\/span\u003e\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eNon-shippable Items\u003c\/span\u003e\u003cspan\u003e: Certain items, such as large furniture or hazardous materials, cannot be shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRemote Areas\u003c\/span\u003e\u003cspan\u003e: Delivery to remote or rural areas may incur additional fees or longer delivery times\u003c\/span\u003e\u003cspan\u003e15\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 dir=\"ltr\"\u003e\u003cspan\u003e7. Packaging and Care\u003c\/span\u003e\u003c\/h4\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll items are carefully packaged to ensure they arrive in perfect condition. We use high-quality materials like bubble wrap and sturdy boxes to protect delicate items during transit. This reduces the risk of damage, which accounts for approximately 30% of product returns.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4 dir=\"ltr\"\u003e\u003cspan\u003e8. Customer Support\u003c\/span\u003e\u003c\/h4\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions about shipping, our customer support team is available 24\/7. You can reach us via:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEmail\u003c\/span\u003e\u003cspan\u003e: handmadestories.official@gmail.com\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePhone\u003c\/span\u003e\u003cspan\u003e: +61 468 365 061\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWebsite\u003c\/span\u003e\u003cspan\u003e: \u003c\/span\u003e\u003ca href=\"about:blank\"\u003e\u003cspan\u003ewww.handmadestories.com.au\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 dir=\"ltr\"\u003e\u003cspan\u003e9. Policy Updates\u003c\/span\u003e\u003c\/h4\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur shipping policy is regularly updated to reflect changes in logistics and customer needs. The last update was on \u003c\/span\u003e\u003cspan\u003eFebruary 12, 2025\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-968a9b66-7fff-ce6d-967a-fbd2c8f3e929\"\u003e\u003cspan\u003eBy providing clear and transparent shipping information, we aim to enhance your shopping experience and ensure your orders arrive safely and on time. \u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e","products":[],"url":"https:\/\/handmadestories.com.au\/en-nz\/collections\/shipping-information.oembed","provider":"Handmade Stories","version":"1.0","type":"link"}